Some users are having trouble accessing digital humans

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Apr 10, 2020 - 14:30 NZST

Update

We are continuing to investigate this issue.

Posted Apr 10, 2020 - 14:19 NZST

Update

We are continuing to investigate this issue.

Posted Apr 10, 2020 - 14:02 NZST

Investigating

We are investigating instances where some users are having trouble reliably communicating with digital humans. Our team is working to identify root causes and restore the Platform to normal operation.

Posted Apr 10, 2020 - 14:01 NZST

This incident affected: European region.