All Systems Operational

About This Site

This is the status page for the UneeQ Digital Human Platform. Here we will post updates on how our systems are performing. If there are interruptions to service, we will post details here.
As always, if you are experiencing any issues with the UneeQ platform, don't hesitate to get in touch with us through our 24/7 incident desk and we'll investigate for you.

European region ? Operational
90 days ago
99.76 % uptime
Today
USA region ? Operational
90 days ago
99.76 % uptime
Today
Australasia region ? Operational
90 days ago
99.76 % uptime
Today
Asia region ? Operational
90 days ago
99.76 % uptime
Today
Platform Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Due to upcoming required maintenance by our cloud platform provider, we have decided to proactively upgrade our database clusters in a controlled manner to ensure as little disruption to services as possible. To perform this upgrade, we need to take a period of scheduled downtime, during which time users will be unable to connect to a digital human.
Posted on Apr 7, 15:12 NZST
Due to upcoming required maintenance by our cloud platform provider, we have decided to proactively upgrade our database clusters in a controlled manner to ensure as little disruption to services as possible. To perform this upgrade, we need to take a period of scheduled downtime, during which time users will be unable to connect to a digital human.
Posted on Apr 7, 15:14 NZST
USA region database cluster upgrade Apr 21, 16:00-17:00 NZST
Due to upcoming required maintenance by our cloud platform provider, we have decided to proactively upgrade our database clusters in a controlled manner to ensure as little disruption to services as possible. To perform this upgrade, we need to take a period of scheduled downtime, during which time users will be unable to connect to a digital human.
Posted on Apr 7, 15:14 NZST
Due to upcoming required maintenance by our cloud platform provider, we have decided to proactively upgrade our database clusters in a controlled manner to ensure as little disruption to services as possible. To perform this upgrade, we need to take a period of scheduled downtime, during which time users will be unable to connect to a digital human.
Posted on Apr 7, 15:15 NZST
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - A fix for this incident has been deployed.
Apr 6, 18:00 NZST
Identified - We are investigating instances where some users are having delays starting conversations with digital humans, in rare circumstances.
Apr 5, 22:35 NZST
Apr 5, 2021
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.