UneeQ Status

All Systems Operational

About This Site

This is the status page for the UneeQ Digital Human Platform. Here we will post updates on how our systems are performing. If there are interruptions to service, we will post details here.
As always, if you are experiencing any issues with the UneeQ platform, don't hesitate to get in touch with us through our 24/7 incident desk and we'll investigate for you.

Uptime over the past 90 days. View historical uptime.

European region Operational

Global region Operational

Enterprise US region Operational

Platform Documentation Operational

Enterprise EU region Operational

Immersive Training Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned maintenance - Enterprise - TURN servers Oct `1`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - USA - TURN servers Oct `6`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Europe - TURN servers Oct `8`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Enterprise - Digital Human Platform Oct `29`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Enterprise - Digital Human Platform Nov `3`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - USA - Digital Human Platform Nov `5`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Europe - Digital Human Platform Nov `10`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Enterprise - Digital Human Platform Nov `12`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - USA - Digital Human Platform Nov `12`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Europe - Digital Human Platform Nov `12`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Enterprise - Digital Human Platform Dec `3`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - USA - Digital Human Platform Dec `8`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:18 UTC

Planned maintenance - Europe - Digital Human Platform Dec `10`, `2026` `02:00`-`03:00` UTC

We will be undergoing scheduled maintenance during this time.
Posted on Sep 17, 2026 - 00:19 UTC

Past Incidents

Sep `17`, `2026`

No incidents reported today.

Sep `16`, `2026`

No incidents reported.

Sep `15`, `2026`

No incidents reported.

Sep `14`, `2026`

No incidents reported.

Sep `13`, `2026`

No incidents reported.

Sep `12`, `2026`

No incidents reported.

Sep `11`, `2026`

No incidents reported.

Sep `10`, `2026`

Digital Humans using Azure TTS are experiencing issues

Resolved - We have deployed our fix for digital humans using Azure Text-to-Speech.
Thank you for your patience.
Sep 10, 21:42 UTC

Identified - The issue has been identified.
Customers are advised to switch to using ElevenLabs for Text-to-Speech while a fix is worked on.
Sep 10, 05:19 UTC

Investigating - We are investigating why digital humans using Azure for Text-to-Speech are encountering issues on our platform.
Sep 10, 04:39 UTC

Planned maintenance - Europe - Digital Human Platform

Completed - The scheduled maintenance has been completed.
Sep 10, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 03:26 UTC

Sep `9`, `2026`

No incidents reported.

Sep `8`, `2026`

Planned maintenance - USA - Digital Human Platform

Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 8, 03:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 03:26 UTC

Sep `7`, `2026`

No incidents reported.

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.

Sep `3`, `2026`

Planned maintenance - Enterprise - Digital Human Platform

Completed - The scheduled maintenance has been completed.
Sep 3, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 23, 23:19 UTC