All Systems Operational

About This Site

This is the status page for the UneeQ Digital Human Platform. Here we will post updates on how our systems are performing. If there are interruptions to service, we will post details here.
As always, if you are experiencing any issues with the UneeQ platform, don't hesitate to get in touch with us through our 24/7 incident desk and we'll investigate for you.

European region ? Operational
90 days ago
100.0 % uptime
Today
USA region ? Operational
90 days ago
100.0 % uptime
Today
Australasia region ? Operational
90 days ago
100.0 % uptime
Today
Asia region ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 9, 2020
Resolved - The incident has been resolved.
Jul 9, 21:08 NZST
Identified - Responses with SSML markup are not being correctly spoken out by the digital human. Partial responses may be spoken out up to the point at which there is a SSML markup event. The issue has been identified and the team are currently working on a fix.
Jul 9, 18:46 NZST
Resolved - This incident has been resolved.
Jul 9, 20:28 NZST
Monitoring - We identified the cause of this behaviour and intervened to fix the cause. We are seeing digital human behaviour return to normal but will continue to monitor.
Jul 9, 20:23 NZST
Investigating - We are seeing instances where digital humans are speaking without any mouth movement. We are currently investigating root cause.
Jul 9, 19:57 NZST
Jul 8, 2020
Resolved - We are investigating instances where some users are having trouble reliably loading our documentation site https://docs.uneeq.io.. Our team is working to identify root causes and restore the Platform to normal operation.
Jul 8, 02:00 NZST
Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.