Digital human speaking without mouth movements

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Jul 09, 2020 - 20:28 NZST

Monitoring

We identified the cause of this behaviour and intervened to fix the cause. We are seeing digital human behaviour return to normal but will continue to monitor.

Posted Jul 09, 2020 - 20:23 NZST

Investigating

We are seeing instances where digital humans are speaking without any mouth movement. We are currently investigating root cause.

Posted Jul 09, 2020 - 19:57 NZST

This incident affected: European region, USA region, and Australasia region.