Occasional issues understanding users speech in Europe

Incident Report for UneeQ

Resolved

Issued resolved by solution provider at approximately 5am NZST on 10th February 2024.

Posted Feb 12, 2024 - 12:16 NZDT

Update

We are continuing to monitor for any further issues.

Posted Feb 09, 2024 - 21:50 NZDT

Monitoring

Due to an issue with our provider, Europe based digital humans are having occasional issues understanding users speech.
Text and button based inputs are unaffected.

We will continue to monitor.

Posted Feb 09, 2024 - 21:50 NZDT

This incident affected: European region.