Synapse Admin Unavailability

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Oct 29, 2025 - 10:34 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2025 - 10:31 CDT

Identified

Some users are reporting Synapse administration is unable to load, or is loading inconsistently. A root cause has been identified and a fix is being implemented.

The following URL's are experiencing this issue:
- https://synapse.uneeq.io
- https://synapse-eu.uneeq.io

Posted Oct 29, 2025 - 10:20 CDT

This incident affected: European region, Global region, and Enterprise region.