Users are having degraded experiences when accessing digital humans

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Apr 06, 2020 - 16:22 NZST

Update

We are continuing to investigate this issue.

Posted Apr 06, 2020 - 16:22 NZST

Update

We are continuing to investigate this issue.

Posted Apr 06, 2020 - 16:20 NZST

Investigating

We are investigating instances where some users are having slow response times starting conversations. Our team is working to identify root causes and restore the Platform to normal operation.

Posted Apr 06, 2020 - 15:51 NZST

This incident affected: European region, USA region, and Australasia region.