Tail end of sentences spoken are intermittently truncated

Incident Report for UneeQ

Resolved

This incident has been resolved.
Posted Jun 20, 2021 - 18:27 CDT

Monitoring

Mitigated most common instances of this issue. Currently reviewing potential outliers and edge cases.
Posted Jun 20, 2021 - 17:59 CDT

Update

The fix deployed did not address the issue. We are now investigating alternative solutions.
Posted May 19, 2021 - 18:23 CDT

Identified

We have determined a potential cause of the issue and are deploying a fix
Posted May 18, 2021 - 05:54 CDT

Update

We have narrowed down potential causes for the issue. We are continuing to investigate and implement a resolution.
Posted May 14, 2021 - 00:31 CDT

Investigating

We are currently investigating this issue.

This is occurring with all text to speech (TTS) providers and does not happen all the time.
Posted May 12, 2021 - 20:23 CDT
This incident affected: European region, Global region, and Enterprise region.