Platform users using faceme.com domain unable to access Platform

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Mar 04, 2020 - 19:23 CST

Update

We are continuing to monitor for any further issues.

Posted Mar 04, 2020 - 17:48 CST

Monitoring

We have made changes to settings associated with our faceme.com domain and connectivity using faceme.com URLs should be returning

Posted Mar 04, 2020 - 17:41 CST

Investigating

Currently users who are using faceme.com URLs are unable to connect to our Platform due to a problem with this domain name. Our team is currently investigating the root cause and attempting to restore the Platform to normal operation.

Posted Mar 04, 2020 - 17:33 CST

This incident affected: European region, Global region, and Enterprise region.