Users unable to connect to a digital human

Incident Report for UneeQ

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 21:23 NZDT

Monitoring

Platform is now stable and engineers are monitoring.

Posted Nov 01, 2019 - 14:02 NZDT

Update

We have identified an issue and are applying mitigations.

Posted Nov 01, 2019 - 13:55 NZDT

Investigating

Currently users are unable to connect to a digital human. Our team is currently investigating the root cause and attempting to restore the Platform to normal operation.

Posted Nov 01, 2019 - 12:53 NZDT

This incident affected: European region, USA region, and Australasia region.