Planned maintenance - Europe - Digital Human Platform
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 2025 - 20:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 10, 2025 20:00-21:00 CST

About This Site

This is the status page for the UneeQ Digital Human Platform. Here we will post updates on how our systems are performing. If there are interruptions to service, we will post details here.
As always, if you are experiencing any issues with the UneeQ platform, don't hesitate to get in touch with us through our 24/7 incident desk and we'll investigate for you.

Uptime over the past 90 days. View historical uptime.
European region Under Maintenance
90 days ago
99.95 % uptime
Today
Global region Operational
90 days ago
99.94 % uptime
Today
Enterprise region Operational
90 days ago
100.0 % uptime
Today
Platform Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance - USA - Digital Human Platform Dec 15, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 23, 2025 - 20:03 CST
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

Unresolved incident: Planned maintenance - Europe - Digital Human Platform.

Dec 9, 2025
EU environment is unable to serve sessions
Resolved - This incident has been resolved.
Dec 9, 06:12 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 05:26 CST
Identified - Our EU platform region is currently unavailable due to a failure during a deployment. We have identified the issue and are implementing a fix.
Dec 9, 04:58 CST
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Planned maintenance - Enterprise - Digital Human Platform
Completed - The scheduled maintenance has been completed.
Dec 1, 22:16 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 23, 20:00 CST
Unplanned outage in Europe
Resolved - This incident has been resolved.
Dec 1, 21:45 CST
Monitoring - A fix has been implemented, users are having conversations with our digital humans.
We will continue to monitor while services scale to meet demand.
Dec 1, 14:33 CST
Identified - Users are experiencing issues connecting to our platform in Europe.
We have identified the root cause and are addressing it currently, we will update as service is restored.
Dec 1, 14:15 CST
Nov 30, 2025

No incidents reported.

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