All Systems Operational

About This Site

This is the status page for the UneeQ Digital Human Platform. Here we will post updates on how our systems are performing. If there are interruptions to service, we will post details here.
As always, if you are experiencing any issues with the UneeQ platform, don't hesitate to get in touch with us through our 24/7 incident desk and we'll investigate for you.

Uptime over the past 90 days. View historical uptime.
European region ? Operational
90 days ago
99.98 % uptime
Today
Global region ? Operational
90 days ago
99.95 % uptime
Today
Enterprise region ? Operational
90 days ago
100.0 % uptime
Today
Platform Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance - USA - Digital Human Platform Nov 3, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 28, 2025 - 22:22 CDT

Planned maintenance - Europe - Digital Human Platform Nov 5, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 28, 2025 - 22:23 CDT

Planned maintenance - Enterprise - Digital Human Platform Nov 12, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 28, 2025 - 22:24 CDT

Planned maintenance - USA - Digital Human Platform Nov 17, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 28, 2025 - 22:25 CDT

Planned maintenance - Europe - Digital Human Platform Nov 19, 2025 20:00-21:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 28, 2025 - 22:26 CDT
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Synapse Admin Unavailability
Resolved - This incident has been resolved.
Oct 29, 10:34 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 10:31 CDT
Identified - Some users are reporting Synapse administration is unable to load, or is loading inconsistently. A root cause has been identified and a fix is being implemented.

The following URL's are experiencing this issue:
- https://synapse.uneeq.io
- https://synapse-eu.uneeq.io
Oct 29, 10:20 CDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Reduced capacity in US production region
Resolved - AWS have marked their related issues as resolved and we have been stable for two hours.
Thank you for your patience.
Oct 20, 18:09 CDT
Monitoring - For the last hour we have seen an increase in stability and issues appear to be resolved.
We will continue to monitor the situation.
Oct 20, 16:57 CDT
Update - AWS continue to investigate and mitigate the outage. They have a public page you can follow on with their updates here: https://health.aws.amazon.com/health/status
Oct 20, 15:35 CDT
Identified - AWS currently have an outage they are managing. We continue to monitor the situation
Oct 20, 13:36 CDT
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